Frequently Asked Questions
Answers to common questions about our services, workflow, and support.
Infixx always provide professional formatting for a wide range of output types. You can convert your complex source files, massy PDF, scanned files or audio/video into CSV, Google Docs, Google Sheets, JSON, Microsoft Excel, Microsoft Word, txt, and UTF-8 formats from our experts.
At INFIXX, always prioritize long-term partnerships by offering a 10% loyalty discount on high-volume, recurring projects. This incentive is designed to provide consistent value and predictable scaling for our clients' ongoing operational needs.
Requirements for this loyalty discount: Document Processing - 200+ pages of PDF re-typing, formatting, or 100+ pages of advanced editing. Media & Language - 2+ hours of audio/video transcription or 10,000+ words of professional translation.
Growth Services - 1,000+ niche-specific leads or 5,000+ units for email marketing campaigns.
Most projects are delivered within 24–72 hours depending on volume and complexity. Rush/emergency turnaround is available on request — let us know your deadline when requesting a quote, and we'll confirm a fixed delivery time upfront.
Completed projects are delivered via email or your preferred method — including secure cloud links (Google Drive, Dropbox) or direct CRM upload for larger datasets. Every delivery includes a quality report.